About Me
I’m a creative, brave, and driven problem solver with excellent research skills, a love for organization, a keen eye for design, and a fearless, inquisitive nature. I’m passionate about people and finding solutions to make their lives better.
Professional Experience
UX Designer
Mayo Clinic | Remote
September 2022 to the present
Providing UX support to the self-scheduling product teams
Delivering high-quality UX artifacts within an Agile software development environment
Conducting UX research and usability studies as needed
UX Designer (Contract)
Mayo Clinic (RightSourcing) | Remote
January 2022 to August 2022
Provided UX support to the self-scheduling and digital front door product teams
Delivered high-quality UX artifacts within an Agile software development environment
Conducted UX research and usability studies as needed
User Experience Designer I & II
TraceLink | North Reading, MA / Remote (beginning March 2020)
April 2018 to December 2021
Designed solutions for supply chain issue management, track and trace, compliance, and analytics applications
Drove analytics app usability testing
Worked on a marketing experience redesign
Assisted in creating the new design system
Led the design of the login experience for the app development platform
Delivered high-quality UX artifacts within an Agile software development environment
Worked on UX research and new employee onboarding company initiatives
Promoted to a level II in July 2020
UI Designer (Contract)
Nuance (Randstad) | Burlington, MA
October 2017 to March 2018
Worked on the redesign of the Toyota Entune and Lexus Enform iOS and Android apps
Worked closely with developers in asset creation and export
Participated in weekly design reviews with a cross-disciplinary team and external stakeholders
Freelance UX/UI Designer
My Studio | Brighton, MA
July 2017 to September 2017
Provided UX/UI design services upon request
Projects:
LYFE CYCLE WEBSITE REDESIGN
Conducted user research via client meetings, customer surveys, and competitive analysis
Created personas, user flows, site map and wireframes
Created high fidelity designs
Designs implemented via Mindbody, Healcode, and Squarespace
BREWSTAT.US UI MOCKUPS
Conducted user research via client meetings and competitive analysis
Created wireframes of key screens
DAILY UI CHALLENGE
Designed a new UI element every day to increase and improve my UI design skills
Business Administrator
Microsoft / Microsoft New England | Redmond, WA / Cambridge, MA
September 2012 to July 2017
Supported large teams of engineers and program managers
Provided calendar management, meeting, and travel support for multiple managers
Managed budget, office space, and headcount data
Completed new hire onboarding
Event logistics planning with partners and customers
Participated in special projects with corporate teams
Organized and attended team trainings and events
Assisted in training new business administrators
Helped to design a business admin training program for the organization
Transferred to Microsoft New England in February 2015
UX/UI Design Skills
RESEARCH
User surveys, personas, empathy maps, competitive analyses, card sorting, storyboarding, product feature matrices
DEFINE
Site maps, user journeys, workflows
DESIGN
Wireframing, information architecture, interaction design, UI design, Material Design, Android design, iOS design, typography, design patterns, brand identity, mood boards, logo design, brand style tiles, UI kits
TEST
Prototype creation, contextual inquiries, affinity maps, A/B testing, qualitative and quantitative data collection/analysis
Technical Skills
Figma / Adobe CS / Sketch / Invision / Microsoft Office Suite / Confluence / JIRA / Aha! / Azure DevOps / UserZoom / UsabilityHub / VerifyApp / Writemaps / Android / iOS / Mac OS / Windows 10 / Microsoft Teams / Skype / Slack / WebEx / Zoom / HTML / CSS
Education
UX/UI Design (Certificate) | Designlab
Online | Aug 2016 to May 2017
UX Academy Certificate of Completion, UX/UI Design
Design 101 Certificate of Completion, Web Page, Digital/ Multimedia and Information Resources Design
Bachelor of Arts (Art (Mixed Media)) | Western Washington University
Bellingham, WA | Sept 1999 to Dec 2003
Major: Art (Mixed media (Specializations in painting, drawing, photography and printmaking))
Minor: Art history
For a PDF copy of my resume click here.